Omni-Channel for Salesforce - one system, every channel


Place customer communication at the centre of everything you do

Salesforce Omni-Channel for Service Cloud is a comprehensive customer service solution, which enables organisations to place customer communication at the centre of everything they do. It integrates multiple communication channels into a single view, giving your teams a complete record of a customer’s interactions so queries can be answered more effectively and efficiently.


Quality customer experience is vital to any business. We believe integrating Omni-Channel within your digital infrastructure will supercharge your efficiency and provide customers with a better service.

Our Salesforce professionals can implement Omni-Channel across all your customer facing activities, which will help you:

Our commitment to you

Our technical consultants are available to support you beyond the project as your requirements change and grow
Venerate only hire the best people to provide you with a world-class service

We understand the nuances of your business so the solutions we provide are right for you

Our transparent and flexible commercials can be designed and agreed to fit your budget cycles

Get in touch

As experts in Salesforce, Venerate offers a range of services from implementation and design, to support, development and re-engineering. If you want to learn how we can help you feel free to drop us a line! We look forward to hearing from you.

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Venerate Solutions is now part of PwC India.
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