Profitable Growth through Recurring Revenue

Recurring Revenue: Subscription business is big business. As a source of ongoing and reliable income (versus one-off or impulse transactions), recurring revenue offers a degree of predictability and security. This type of revenue can be realised in a number of...

Reusable Forms Using Custom Metadata and Design Attributes in Lightning Web Components

This post will explain how to use custom meta data and design attributes to create a reusable form component using lightning-record-form tag. Below are the steps you can follow to create a reusable form. Step 1: Create Custom Meta Data...

Small Business Saturday – How Small and Midsize Businesses thrive through better Customer Relationship Management.

How Small and Midsize Businesses thrive through better Customer Relationship Management. With Small Business Saturday taking place on 7th December, we thought we’d take a look at how the SMB community is faring using some of the research highlights from...

Using technology to buck the trend in declining customer satisfaction rates.

A great customer experience is often cited as a key strategic advantage for businesses who operate in today’s competitive world. As consumers, we’ve all had good - and bad – service, and it’s no surprise that a bad experience often...

3 Steps to a smarter software ROI

Calculating the true value of any project and quantifying the business impact has always been challenging. For instance, spending money on automated systems and software is highly likely to improve work efficiency, but what’s the monetary improvement of that efficiency...

Tapping into the latest travel trends with Salesforce.com

Tapping into the latest travel trends with Salesforce.com  According to a recent report by the Global Wellness Institute (GWI) the wellness tourism industry is booming. The market is set to grow at twice the rate of tourism as a whole -...