Salesforce Community Cloud

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Salesforce Community Cloud

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Create stunning, responsive experiences that give every user a seat at the table.

About Salesforce Community Cloud

Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. This next generation portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record anywhere and on any mobile device.

Build and launch your experience with just clicks.

Choose a template

Pick a theme

Add content

Connect data

Launch site

What kind of experience do you want to create?

Self-Service

Help customers find answers themselves, on their own terms and time frame, with self-service portals and forums.

Partner Central

Create a complete channel management solution for you and your partners with a dynamic PRM site.

Account Portal

Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims.

Build Your Own

Go beyond our prebuilt solutions and create something for your unique business needs with the Lightning Community Builder.

FEATURES Seamlessly connect your experience with your customer data.

  • Integrate data from any source.
  • Build personalized experiences.
  • Design for every device.
  • Increase onsite engagement.
  • Track and optimize your site.
  • Keep answers organized and accessible.